Information we collect
When you submit a support request, we may collect your name, email address, phone number, selected service, device or project details, message, and any file you choose to attach.
How information is used
We use submitted information to respond to enquiries, assess service requests, communicate with you, and provide or coordinate requested services. We do not ask you to submit passwords, payment card details, or unnecessary sensitive personal information through the contact form.
File uploads
If file upload is enabled, attachments are transferred to storage configured by the website operator and may be referenced in the support notification. Only upload files you are authorized to share. The business owner should set a retention period and delete files when they are no longer needed.
Service providers
The website may rely on hosting, storage, and email delivery providers to operate the form. Those providers may process data as needed to deliver their services, subject to their terms and privacy practices.
Security and retention
Reasonable technical measures should be used to protect enquiries and uploaded files. No internet transmission or storage method can be guaranteed completely secure. Information should be retained only as long as reasonably necessary for the purpose for which it was collected or as required by law.
Your choices and contact
For questions about a submitted request or to ask about your information, contact [email protected]. Applicable rights may depend on the law governing your situation.
Changes to this notice
This notice may be updated as the service changes. The effective date above should be changed whenever a substantive revision is published.